Saturday, April 5, 2008

Bad Day for Bloggers.

It appears that a number of internet sites and hosts may currently be experiencing outages. This includes Network Solutions, one of the nation's largest domain registrars and web hosting services.

Update April, 10, 2008

It appears that the problem internet interruption only effected Comcast Customers. As of Tuesday, Comcast customers began receiving the following email:


Dear Valued Comcast Customer:

You may have experienced some Internet issues this past Saturday, and I want to apologize for any inconvenience this may have caused you and your family.

We detected an issue early Saturday morning that resulted in some customers having problems connecting to certain Web sites. We are staffed 24/7 and, as a result, we were able to quickly dispatch our engineering teams who identified and fully corrected the problem by early afternoon.

We know you look to Comcast to deliver high-quality service, and it is our commitment to do so. We have implemented additional preventive measures to help safeguard against a situation like this reoccurring.

Once again, please accept my sincere apology. Thank you for being a Comcast customer. We truly do value your business and appreciate your understanding.

Sincerely,

Amy Smith
Regional Senior Vice President, Comcast Cable Philadelphia Metro Region

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